At Excel Psychology, we believe that access to quality mental health care should be clear and straightforward. We know that cost is an important factor when deciding on care, which is why we are transparent about our pricing and the insurance plans we accept.
Our goal is to help you focus on your well-being without unnecessary stress or confusion about payment.
Therapy Pricing
When insurance benefits apply, the cost of therapy can be as low as $20 to $30 per session, but this will depend on the specific benefits of your insurance plan. We work to learn about any co-pay or co-insurance information for in-network insurance coverage, and inform you of this before your first session.
Psychological Testing Pricing
When insurance benefits apply, the cost of testing can be as low as $20 to $100, but costs of $75 to $160 or more are more common. The cost of services is based on the clinical time used in the evaluation.
The number of tests used, the types of test used, and the disorders in question can all affect the amount of time which is needed, but this time is calculated beforehand in your consultation so that you can know what to expect.
No Surprises Billing
Excel Psychology holds to a “no surprises” billing policy for our clients. When you receive a quote for services, we do not deviate from this quote, unless it is in favor of the client. If additional services are recommended after the original services are completed, a new quote would be generated. Each client is fully in control of determining what services are provided.
It isn’t common for services to take less time than what is quoted, but in the case that it does, and this affects the billing, our office will initiate an appropriate refund.
Working Through Insurances
Clients are pleased to learn that we try to take away as much of the hassle of the billing process as possible. With your permission, we contact in-network insurance providers and determine how your plan benefits would apply. Navigating insurance policies, checking benefits, and determining preauthorization requirements may not be an intuitive process and we work to do the heavy lifting for you.
As long as your insurance benefits do not change, you can have complete confidence that you will not be charged any amount over what is quoted. In all of our work providing services to thousands of individuals, we have never had to bill a client unexpectedly after providing services.
While the plans accepted by individual providers of Excel Psychology can vary, we have options for working through the following insurance providers:
- Select Health
- PEHP
- DMBA
- EMI Health
Out-of-Pocket Discount
When an individual (or third party such as an ecclesiastical leader) is solely responsible for the entire service fee (e.g., when insurance is not being billed), the cost is reduced substantially.
Receipt Information
A receipt is provided each time a payment is made. In addition, after the services have been completed, you can access a detailed, final receipt showing the billing hours, billing codes, diagnostic codes (if applicable), and other information.
If your insurance is not being billed by Excel Psychology, you can submit this detailed receipt to seek reimbursement or to see if the costs can be counted towards a deductible. The likelihood of reimbursement can depend on several factors. If it is helpful to have specific questions you can ask your insurance, just let us know.
When Service Fees are Due
Fees for therapy are due the day of your appointment, before your appointment. Fees for testing are due at least 48 hours in advance of the first testing session.
Payment Options
All major types of debit cards and credit cards are accepted. For questions about any special arrangement of an alternative payment method, please contact us.
Contact Us
At Excel Psychology, we provide clarity not only in your care but also in the cost of services. If you have questions about pricing, insurance coverage, or payment options, our team is happy to guide you.
With convenient locations in Provo, Salt Lake City, and Ogden, we make specialized mental health care accessible throughout Utah. To schedule an appointment, please call our office or complete our online form.
